Frequently Asked Questions

Last updated: July 25, 2026

Answers to the questions we get asked most. If you can't find what you need here, reach us through the Contact page or in-site live support.

What is RustLion?

RustLion is a Rust skin gambling platform offering provably-fair games, case openings and case battles. You can deposit Rust skins or cryptocurrency, play, and withdraw your winnings as skins or crypto.

How old do I have to be?

You must be at least 18 years old (or the legal gambling age where you live, if higher). We may ask you to verify your age at any time.

How do I deposit?

Sign in with Steam, open the Cashier, and choose to deposit Rust skins (via a Steam trade) or cryptocurrency. Your balance updates once the deposit is confirmed. Only deposit items and funds that are genuinely yours.

How do I withdraw?

Open the Cashier and choose a withdrawal method (skins or crypto). Withdrawals may be subject to identity or source-of-funds verification and to a minimum wagering requirement on deposited value to prevent money laundering. See our AML & Anti-Fraud Policy.

Are the games fair?

Yes. Every game is provably fair and independently verifiable. Outcomes are derived from a server seed, your client seed and a nonce, anchored to an external EOS blockchain source. You can verify any result on our Provably Fair page.

What rewards can I earn?

  • Rakeback — a share of the house edge returned across instant, daily, weekly and monthly buckets.
  • Level cases — free, level-gated cashback crates on a cooldown.
  • Rain — periodic chat drops.
  • Affiliate commission — earn from players you genuinely refer.

Rewards are for genuine play only; farming them with alts or bots is banned.

I found a bug — what should I do?

Report it to us immediately through the Contact page or live support, and do not use it. Exploiting a bug, glitch, pricing error or payout error — instead of reporting it — is a permanent-ban offence and may be treated as fraud. Good-faith reporters are never penalised.

Can I have more than one account?

No. One account per person. Multi-accounting to farm bonuses or evade a ban results in a permanent ban of all linked accounts and forfeiture of balances.

How do I stay safe / gamble responsibly?

  • Only wager what you can afford to lose.
  • Set limits and take breaks.
  • Request self-exclusion any time via support.
  • Get help at BeGambleAware.org.

How do I contact support?

Use the in-site live support widget, or see our Contact page for all the ways to reach us.